If you have an active Gript PRO subscription but PRO features are locked — usually after switching phones or reinstalling the app — restoring purchases fixes it.
Restore your subscription#
- Open Profile → Upgrade to PRO to bring up the paywall.
- Tap Restore Purchases.
Gript checks with the store and re-activates PRO if it finds your subscription.
If nothing is found#
- Make sure you are signed in to the same store account that made the original purchase — the same Apple Account on iPhone and iPad, or the same Google account on Android. That is what the subscription is tied to.
- Check the subscription is still active: iPhone Settings → your name → Subscriptions, or Google Play → profile picture → Payments & subscriptions → Subscriptions.
- A subscription bought on one store does not carry over to the other. Moving from iPhone to Android, or the other way, means subscribing again on the new store once the old one runs out.
- If you unlocked PRO with a promo code rather than a purchase, make sure you are signed in to the same Gript account you redeemed it on.